MANAGED IT SERVICES

Keep it running; especially that 42U rack in the back with the expensive SAN

After a while, messing around with these servers gets annoying. Not knowing if you are following the best practices can be distressing. Let an experienced company handle this for you so you can get back to running your business.

VPN Configuration

Most tech savvy businesses are investing in VPN not only for the purpose of having fast, scalable and resilient networks, but also because it provides data confidentiality, authentication and integrity.

VPN service includes the design, configuration and management of a firewall that provides a secure encrypted tunnel of your data transmitted over the Internet.

Easy, Secure Remote Networking

With more people working from home, remote-access VPNs have become an invaluable tool for many organizations, giving employees the ability to authenticate into their company’s network and browse as if they were in the office.

Remote data centers and offices need options for secure connections. VPNs are a cost-effective way to extend your network to any location where broadband connectivity is available. VPNs support remote devices and site-to-site communications with any network, data center, or other connection point.

VPN Security

In order to protect your company’s data and reputation, you need a VPN that ensures all traffic is encrypted and secured so data can’t be leaked or stolen. We deliver a powerful combination of expertise and management tools to help secure your environment and data.

• Secure access between your computer and your business’ data, even on public networks.
• Role-based access to restricted data dependent on the employee.
• Remote access to your corporate network from anywhere.

Secure access to your private network with an economical business VPN solution built to scale with your company. Saggio Technologies will set up the best VPN for your unique needs, which is essential to keep your business as safe and secure as possible in 2020.

Password resets

VPN lockout rescues

VPN Firmware upgrades

multi-factor authentication

TLS encryption

RADIUS

LDAP

VoIP

Customers and employees expect fast and reliable communications, and many companies are struggling to keep up. VoIP has been named the most successful technology of the last decade and the cloud has become the most popular way to deliver voice and phone service to small and midsize businesses.

Distributed workforces have become the new norm for a growing number of businesses, but different systems for different offices and remote employees can be very inefficient and difficult to manage. If your business isn’t equipped to meet these demands, you risk falling behind.

Phone System Features to Grow Your Business

• Audio Conference Service with Local Number + User and Admin pin

• Computer Based Soft-phones

• Remote Extensions

• Unlimited Rollover Lines

• Unlimited Call Queues with Callback Option

• No Upfront Hardware Costs

• QoS Router, PoE Switch, Wall Mount Kits

• Call Center and Call Center Reporting

• Unlimited Conference Bridges

• Dedicated Coordination Manager

• Dedicated Project Manager

• Full-time Call Recording + 30 Day Storage

• 24/7 US Based Tech support

• Mobile and Desktop Softphone

• Active Directory Integration (LDAP)

• SMS from DID to Native Text App

• Unlimited Internet Faxing

• Complete System Cellular Backup

• Active Directory Integration (LDAP)

• Web Portal

VOIP is a low-cost and versatile platform solution that's even more valuable to distributed workforces. Every employee can provide personalized customer service and connect with anyone in the organization using advanced communications and collaboration capabilities.

Avoid time wasting outages

Minimize malware and phishing

Reduce expensive IT costs

Eliminate unnecessary expenses

SANs / Servers, Switches / Firewalls, Cloud Monitoring:

Managed Switches

A managed switch enables you to perform important security best practices and has a full set of features used for managing wired traffic on a network. Managed switches are capable of supporting a long list of industry-standards, including but not limited to the following:

• VLANs
• Viewable dynamic MAC address table (i.e. the switch port database)
• Link Aggregation with Link Aggregation Control Protocol (LACP)
• Spanning Tree Protocol (STP)
• Access Control Lists (ACLs)
• SNMP
• Logging (local and remote)
• Port mirroring
• Cable and other diagnostics

Remote Desktop Configuration (RDC)

Remote Desktop Connection (RDC) is a Microsoft technology that allows a local computer to connect to and control a remote PC over a network or the Internet. It is done through a Remote Desktop Service (RDS) or a terminal service that uses the company's proprietary Remote Desktop Protocol (RDP)

Reduce Attack Surface

Network configuration can reduce downtime by allowing system administrators to rapidly identify changes being made in the network. It also helps ensure that software versions and hardware components are up to date and comply with licensing agreements.

Cloud Monitoring

We focus on identifying when service-level objectives (SLOs) are not being met, negatively affecting the user experience.

Firewall

Today’s complex IT environments require current Firewall protection. Most employees spend much of their day accessing the Internet, sending and receiving emails, and accessing cloud based applications, the Internet and emails both frequently contain malicious Web links that harbor malicious code, allowing others to access your data.

Firewalls are the first line of defense against these threats and properly managed firewalls protect better. Saggio Technologies Firewall Solution provides the “all-in-one” security appliance and expertise you need to protect your networks and data.

Malware

One of the keys to stopping malicious software and ensuring data protection is to test applications in development and in production for flaws and vulnerabilities that can be exploited by malicious software.

We offer industry-leading application security testing solutions that enable organizations to embed testing throughout the software development lifecycle.

Where traditional testing tools have been cumbersome and costly, our cloud-based services enable organizations to avoid additional expenses and allow developers to test applications more quickly and easily.

Developers can test code at any point in the process, from inception through production. Rather than waiting until security hardening stage late in the process when fixing flaws is difficult and expensive,

We can help developers to find vulnerabilities when it’s easier and more cost-effective to fix them.

In addition to malicious software, Saggio Technologies testing services can identify and remediate a wide variety of threats such as time bombs, cryptographically insecure storage, deliberate data leaks, SQL injection vulnerabilities and much more.

Mobirise

Data Recovery Services

We know how awful the thought of losing your irreplaceable data can be. Everyone’s case is unique; that’s why our data recovery professionals take the time to know your individual needs.

Unlike some data recovery companies, we don’t price by the value of your data, or number of files, but rather by the technology milestones that must be overcome in order to successfully recover your data. Our proprietary technology allows us to recover data from virtually any failed media device.

DATA RECOVERY SERVICES:

Computer Hard Drives

RAID Data Recovery

Server Data Recovery

Camera Cards

Flash Drives

Apple iOS

Windows

Backup and Recovery Services

Saggio Technologies can configure and monitor your backups so you can meet your RPO and RTO - two parameters that will minimize the risks associated with downtime and help you manage the situation more effectively.

RTO: Recovery Time Objective

The Recovery Time Objective (RTO) is the duration of time in which a business process must be restored after an outage in order to avoid unacceptable consequences associated with a disruption.

Mobirise

If you ignore RTO (the amount of time it takes for you to get up and running again after a disaster):
You won’t be able to manage your downtime properly.


Saggio Technologies can help you establish a target and help you develop processes to shorten the time it takes to discover the problem then provide a rapid response to quickly restore continuity.

RPO: Recovery Point Objective

Recovery Point Objective (RPO) describes the maximum amount of time can pass during a disruption before the quantity of data lost during an outage exceeds the allowable threshold.


If you ignore RPO (the amount of downtime that’s acceptable before the disruption begins to seriously and unacceptably impede the flow of normal business operations):
Your business continuity could be at stake.


Examples

Your business has multiple virtual servers stored on a SAN which has a backup solution that takes a snapshot of the virtual machines at 12:00 AM daily. If an outage happens at 11:00 AM and it takes 4 hours to discover the problem and to restore the virtual machine then you now have 15 hours of data loss and a 4 hour outage. If your business has an RPO and an RTO of 2 hours, then you’ve exceeded both limits. Your recovery point is 15 hours ago and your recovery time is 4 hours. Unacceptable.

Saggio Technologies can help you establish a target and then design a backup solution to minimize the amount of data loss during an outage.

We can design a secondary backup solution that takes hourly differentials of the virtual servers throughout the day. When an outage scenario occurs, the last full backup can be restored followed by the most recent differential.

In addition, we can develop a recovery plan to discover and confirm the outage and begin the process of restoration. The last full backup can be restored first, followed by the most recent differential. By having a secondary backup and a recovery plan in place, you can successfully meet both RTO and RPO objectives.

Prevention

Most companies can’t afford these types of disruptions. It is imperative to prevent unnecessary downtime from negatively impacting your business and minimize the associated risks:

• Jeopardizing your business reputation
• Loss of customers
• Loss of revenue
• Customers cannot contact you with queries
• Cannot communicate with customers and clients
• Failed transactions
• Incomplete workflows

Gain customer confidence with a solid and tested business continuity plan that will help you remain competitive while minimizing the loss of revenue and customers.

Solution

Saggio Technologies can help you manage RTO and RPO effectively. Our experts use the latest technologies for backup, recovery software, encryption, and more to minimize your downtime events and protect your data.

Space is limited. If you have trouble with availability or need rapid response, please contact support: +1 (512) 900-8889 and leave a message. We will listen to your situation and make arrangements to help you immediately.